The original plant opened in the river bottom area of Kansas City, Missouri and would now occupy just one corner of any of the company's three manufacturing facilities. Manufacturing capabilities have expanded fifty fold. We started with one grade of adding machine paper and single ply Teletype rolls. The RiteMade line now includes nearly 1200 roll paper products designed for all types of businesses.
The first plant consisted of three slitter/rewinders of dubious origin. Today the company operates four wide-web, high-speed flexo-printers and 18 modern slitters in three plants occupying more than 160,000 square feet. In 2005, RiteMade initiated the largest, long-term capital investment program in its history. Completed in 2009, this on-going $6,500,000 investment in improved facilities and equipment will create the most modern and efficient manufacturing facilities in the industry. In addition, we moved into our new 90,000 sq. ft. national headquarters and manufacturing facility in 2008. RiteMade's product lines are comprised of a broad spectrum of plain and printed, stock and custom products for financial institution equipment, cash registers, point of sale systems, Kiosk applications and other printers used in information processing equipment. Our manufacturing facilities are located in Kansas City, Kansas, Fredericksburg, Virginia and Richmond, California.
RiteMade employs the largest and most qualified group of dedicated sales staff in the industry. Ten full-time professionals cover all fifty states. RiteMade offers all of our customers, no matter how small, personal service. No other converter has a dedicated national sales force. Our experienced sales force combined with our dedicated inside customer service and support staff has an average of more than five years of experience. Such an elite staff ensures every RiteMade customer always receives expert service and support from order entry through delivery and beyond.
Our financial strength has been, and continues to be, our most valuable asset in maintaining sound relationships with key paper resources and other vendors. RiteMade is extremely proud that these long-standing and mutually beneficial relationships have enabled it to serve existing customers without delay during the most difficult times and to expand sales prudently during tight paper markets.
The final key to RiteMade's success is our commitment to quality and service. Although RiteMade recognizes the importance of competitive pricing, this alone cannot account for the support we have received from more than 1,000 office products dealers and distributors and large regional or national accounts, for over a half century. We are proud to count among our customers outstanding companies such as as Taco Bell, Corporate Express, Safeway, Unisource, Advance Auto, CVS, Subway, Quizno's, Staples, Kentucky Fried Chicken, PayLess Shoe Source, GNC and Hallmark Cards to name a few. 98% of all orders ship complete and on time which explains why these and so many other companies, large and small, have found RiteMade to be the right choice since 1952!
At RiteMade, we structure our business around the keys to our customers' future success. RiteMade has continued to cut costs while improving our product line and services. Our financial strength, strong vendor relationships, superior sales and customers support staff; combined with prudent sales and management decisions, investments in new equipment, modern facilities and expanded support services, allow us to accomplish our goals while helping our customers to achieve theirs We are committed to making the necessary investments to ensure we have the capability to meet our customers' ever-growing needs for plain and printed bond, carbonless and thermal roll products well into the future.
RiteMade has endured and prospered due to the loyalty and support of our customers. Our business has nearly doubled in size over the past five years, and we look forward to the continued opportunity to serve our customers. We stand firmly committed to their continued growth and success.